Privacy Policy

Introduction

Swift Heating Installations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Property details for quote purposes
• Service preferences and requirements
• Payment information (processed securely through third-party providers)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process quotes and bookings
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance your experience, analyse traffic, and provide customer support features. We use essential cookies (required for website functionality), analytics cookies (Google Analytics), functional cookies (Intercom live chat), and marketing cookies (Google Tag Manager).

When you first visit our website, you will be asked to consent to our use of non-essential cookies. You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer of any page.

For detailed information about the cookies we use and your rights, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.